Visit North Carolina Budget Overview

Marketing Media Purchase & Production$6,851,199
Personnel & Administration$1,243,774
Rent, Facilities and Computers (tech and licensing)$130,066
VisitNC.com Dev. & Maintenance (Interactive)$855,000
International Marketing (Canada, Germany, UK)$1,015,885
Film Office Marketing$221,393
Public Relations$427,220
Domestic Sales Promotion (Group and Sports)$145,422
Retire NC and Industry Relations$74,289
Research$457,235
Total$11,421,483


North Carolina Visitor Services Budget Overview

The Visitor Services function remains part of the North Carolina Department of Commerce and was funded by appropriations from the General Assembly. Visitor Services, comprised of the State’s nine Welcome Centers, the Tourism Call Center and the Tourism Warehouse, is staffed by about 48 FTEs annually. The Call Center operates in partnership with the NC Departments of Public Safety, Transportation, and Agriculture and Consumer Services. Appropriations included:

Welcome Centers$2,454,655
Inquiry/Fulfillment355,951
Total$2,810,606


State Tourism Office Budgets: 2019-20

North Carolina’s budget of approximately $11.4 million ranked among the lowest among southern state tourism office budgets in 2019-20, significantly behind several states that are direct competitors. North Carolina’s budget decreased by 8% from the previous fiscal year.

StateProjected 2019-20 BudgetNumber of FTE Staff
South Carolina$30,900,00014
Louisiana$30,500,00025
Virginia$25,900,00060
Alabama$22,500,00023
Tennessee$21,300,00027
Arkansas$18,900,00023
Kentucky$13,800,00014
North Carolina$11,400,00013
Georgia$9,300,00023

*Budgets and staffing are estimates provided by State Tourism Directors to Travel South USA and do not include Welcome Center staff.